Excellent
4.4
Absolutely phenomenal customer service. Gina responds to any complaints within 24 hours. The level of respect that she shows to us tenants is greatly appreciated. Her consideration for us is five start treatment.
Connection Property Management has been amazing! Gina and Bailey have helped manage my property every step of the way. They helped me navigate a very challenging situation. And once that situation was resolved they even helped me sell my investment property! They are second to none…if you’re looking for a reliable quality property manager then Connection Property Management should be the choice!
Working directly with both Gina and Bailey, they both have been very responsive and great to work with. The website gives me all the information I need for taxes and future planning
Connection Property Management is the absolute best. We have been working with Gina and her team now, for over 3 years. They were wonderful in helping us find a rental property and have been attentive to all of our needs and questions. This was my first time renting and they made this experience so much easier. I recommend them to anyone looking to be a renter or to rent their property.
CPM did a wonderful job with my rental unit for years above and beyond assisting with repairs, collections and overall management with the property. I will always use them when needed and highly recommend! Gina and Bailey are awesome!
Connection Property Mgmt and it’s employees took care of my interests from day 1. They were thorough, responsive, proactive, detailed. I could have asked for a better company to partner with. They handled listing, renting, maintenance, eviction, selling. And everything in between. I would highly recommend to anyone who has rental properties or real estate to inquire with Connection Property Management for their help.
CPM was very helpful in screening potential renters and managing my property while the tenants were there. Their connection to contractors (who are reasonably priced) for repairs made the process easier. I recently sold my rental, and the process was easy as well since CPM did most of the work with the buyer and CO, etc.
Highly professional and responsive. An excellent company to hand over the management of your rental properties to.
We have been clients of Connection Property Management for 5 years, and we are highly reliant on their services because we no longer live in the area and are often located overseas. Their realtor Ronni has been with CPM throughout and has been instrumental in getting our properties rented even during low seasons. She is very knowledgeable of the market and makes practical recommendations on what updates would help attract tenants. When we wanted to purchase another investment property in the area, we turned to Ronni to help us find a sound investment and we plan to do so again.Gina had been wonderful since taking over the office and with her own background as a landlord, she has utilized her vast Rolodex to hire several contractors who had fair rates and responded to issues quickly. This has been key in keeping our tenants satisfied. Gina also worked night and day to get our most recent investment property in top shape before renting it out. Gina has treated our investments like they are her own and we are grateful to have her experience working for us.
I have been working with CPM for about a year and a half now and they are exceptional at what they do. In our particular situation we have multiple properties and neither I or my client lives in town to manage these units.Gina and her team are our eyes and ears for the units and they take care of them and the tenants as their own.If you have any property management needs in the Philadelphia / NJ area, look no further than CPM if you want to have a good experience.
Very professional and great service they handle everything collecting rent sending payments as well as accounting.
Connection Property Management was a fantastic property manager for one of my properties for several years. I had to move unexpectedly for work and turned to CPM to rent out my house for what turned out to be nearly 8 years. CPM put multiple multi-year tenants in the property while I lived several states away. When it came time to sell the property CPM helped my with a realtor they are affiliated with. They have been an incredible resource for me over the past several years and I would highly recommend them.
I have full trust in letting Connection Properties manage my property. They are extremely liable and professional. Would absolutely recommend.
Excellent property management service. I highly recommend Eric and have to friends and family. CPM handles collecting rent,accounting, and finding repair services for property owners.Update: New ownership same great service.
Eric R. has been phenomenal with Connection Property Management. I couldn't have done this without him and grateful for everything he has done. I am about 1k miles away from my rental property and he takes care of everything.
Extremely professional and thorough in their services, and there is a personal touch and feel to the whole client-agent relationship. My sister met Eric once on my behalf and immediately signed up to him as well to manage her property! I'll highly recommend them to anyone!
Eric, Debbi and the team provided tremendous support in a time of need and continue to provide outstanding service.I took over a property after a death in the family. Eric analyzed the existing lease and manged the entire situation to protect our interest and install professional property management.Eric is very strategic with an extremely detailed/balanced approach. Honestly, they treat the rental as their own.My only concern is that Eric works too hard.
Getting involved with connection property was one of the best decisions that I made. They make my experience of renting my house from the distance a very easily manageable situation. I highly recommend it.
Made the rental experience very easy through the use of the company website. All transactions to include rent were conducted virtually with great record keeping. Maintenance requests are done this way as well, with timely responses always. Overall a great experience!
I rented a property managed by CPM. It was a wonderful experience. I am hesitant to ever rent from a private home owner again. Eric was kind, professional, knowledgeable and an absolute pleasure to deal with. If I could give 6 stars - I would!!
Connection Property Management was a great business to deal with for the entirety of our lease and afterwards. They were helpful and always courteous and ready to be of assistance in any way we needed. Quick to respond and quick to be there for any needs we had.
Very pleased with the service. Being stationed overseas, it is great to know I don't have to worry about my property.
Connection Property has been working out very well for us. I feel like I can implicitly trust them to manage our properties and handle issues properly. We have a good working relationship with them. They are always available to contact regarding any issues, concerns, or questions.
